Engaging customers has never been so successful

Send personal push-video messages that drive better engagement

Now with built-in automation

Get a demo

Trusted by the top global pharmaceutical companies
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Highp is a new digital solution for accessing healthcare professionals

  • Send interactive and personal video messages.
  • It's intuitive, and easy.
  • Messages can be sent directly by representatives, or on their behalf.
  • You will reach up to 75% of your target group within two hours with 95% positive feedback.
  • Deliver added-value video services like conference highlights, webinars or educational programs with one platform.
  • Highp is compliant with global pharmaceutical marketing standards.

Engage customers beyond email
with video and interactivity

Communicate more quickly to a broader audience

With Highp push-video messaging you can deliver your message with a superior customer experience on any device - anytime and anywhere.

  • No app installation or meeting schedule is required
  • Works on the best performing channels including SMS
  • HCPs always get a remarkable experience, whether viewing on mobile or desktop
READ MORE

What is Highp?

Offer your customers a valuable digital experience

Use push-videos to empower your salesforce to:

Share conference highlights

Bring news from global and local events to HCPs.

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Connect with new and existing customers

Stay in touch with customers between visits

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Communicate patient support programs

Help HCPs improve therapy outcomes

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Promote education programs

Offer micro-learning, webinars and videos all on one channel

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Our suite of services: Expect tailored, end-to-end global support

We will help you implement the Highp platform, produce content and analyze results - whether you are starting from scratch or building upon existing campaigns. Thanks to our global experience we can provide guidelines and operational models to optimize your project. We provide services realted to:

  • Field force operation improvement programs
  • Added-value services development and delivery
  • Training programs

In between visit messaging

Delight your HCPs and continue to build a share of voice. Your representatives may be unable  to visit a physician or pharmacist for any number of reasons. Send pre-approved Highp video messages in place of a visit to improve reach and sustain communication. 

Benefits

  • A representative can send an interactive video message that will reach up to 75% of healthcare professionals within two hours.
  • Stand out from competitors' emails, chats, and text messages
  • Stay top of mind and build relationships quicker with a personal video.
  • Provide credible and impactful knowledge by adding pre-recorded video presentations from experts.
  • Get reports from representatives' activities.
  • Improve on all KPIs including Share of Voice (SOV) and Net Promoter Score (NPS).

Added-value services

When it comes to capturing the attention of your customers, how do you rise above your competitors, the HCP’s inbox or internet search engines? The content you provide must drive engagement and action. Highp can help you do so with custom, interactive messages based on conference highlights, weekly updates, expert perspectives and round tables.

Benefits

  • High quality, targeted messaging
  • Service includes reports, consents and activity analysis. 
  • Reach up to 75% of your target group *

* based on 2019 annual Highp engagement report

Training programs

You want to transfer knowledge successfully. It is crucial in your organization. It is essential in health care, too. People need to be updated and aligned with current guidelines. 

Based on current scientific models, one of the best knowledge transfer methods is micro-learning. Instead of sending a single, long video training, you create multiple, shorter video messages. Read more about micro-learning

To offer training programs, you need a proper automation system in place. Highp offers automation to send short personal training videos to health care professionals in a programmed sequence instantly after opt-in. 

Benefits

  • Create and deliver a micro-learning program quickly and efficiently. 
  • Customize sequences and align with customer engagement and feedback. 
  • Monitor each customer's activities and progress.
  • Help customers access education content without any hassle.